PRIVACY
DATA
Data Protection

Rajabaji Privacy Policy — How We Handle Your Personal Data

Your data belongs to you. This policy explains exactly what Rajabaji collects, why we collect it, who we share it with and how you can control it — written in plain language, not legal jargon.

Last Updated: January 2025
Our Commitments

Six Privacy Principles Rajabaji Lives By

These aren't just words on a page. They're the actual standards we hold ourselves to when we make decisions about your data — every day, across every part of the platform.

We Never Sell Your Data

Rajabaji does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data is used to operate your account and improve your experience — nothing else.

Minimum Data Collection

We only collect the data we actually need. If a piece of information isn't necessary to run your account, process your payments or comply with legal requirements, we don't ask for it. Less data collected means less risk for you.

Encrypted Storage

All personal data stored by Rajabaji is encrypted at rest and in transit. Payment data is handled exclusively by certified payment processors — Rajabaji never stores your full mobile wallet credentials on our servers.

You Control Your Data

You have the right to access, correct or delete the personal data Rajabaji holds about you. These rights can be exercised at any time by contacting our support team — no complicated forms, no long waiting periods.

Full Transparency

This policy tells you everything. There are no hidden data practices, no undisclosed sharing arrangements and no data uses that aren't described here. If something changes, we update this page and notify registered players.

Defined Retention Periods

We don't keep your data indefinitely. Rajabaji applies defined retention periods to all categories of personal data. When data is no longer needed and no legal obligation requires us to keep it, it is securely deleted.

Contents

1 Who We Are

Rajabaji is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "Rajabaji", "we", "us" or "our", it means the entity responsible for operating the Rajabaji platform at rajabaji.one.

Rajabaji acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data and we are responsible for ensuring that processing is carried out lawfully, fairly and transparently.

If you have any questions about how Rajabaji handles your personal data, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, 7 days a week, and communicates in Bengali.

2 Data We Collect

Rajabaji collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors.

The table below sets out the categories of personal data we collect and the source of each category:

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data Mobile wallet number (bKash, Nagad, Rocket), transaction amounts Provided by you and received from payment processors
Account Data Username, account balance, transaction history, bonus history Generated through your use of the platform
Technical Data IP address, device type, browser type, operating system Collected automatically when you access the platform
Usage Data Games played, wagers placed, session duration, pages visited Collected automatically through platform analytics
Communications Data Support chat transcripts, emails sent to Rajabaji Generated through your communications with us
Rajabaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required for identity verification purposes and with your explicit consent.

3 How We Use Your Data

Rajabaji uses your personal data only for the purposes described in this policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which we use your personal data are:

  • Account management: Creating and maintaining your Rajabaji account, verifying your identity and processing your registration.
  • Payment processing: Processing deposits and withdrawals through bKash, Nagad and Rocket, and maintaining accurate transaction records.
  • Game delivery: Providing access to all games on the platform and maintaining accurate records of game results and wager history.
  • Bonus and promotion management: Administering bonuses, tracking wagering requirements and preventing bonus abuse.
  • Customer support: Responding to your queries, resolving disputes and providing assistance with account issues.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering and other prohibited conduct.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Platform improvement: Analysing usage patterns to improve the platform's performance, design and game offering.
  • Responsible gaming: Monitoring gaming behaviour to identify players who may need support and to enforce responsible gaming tools.
Rajabaji does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of our team will assess the situation before any action is taken.

4 Legal Basis for Processing

Every time Rajabaji processes your personal data, we do so on one of the following legal bases. We rely on the most appropriate basis for each specific processing activity:

  • Contract performance: Processing that is necessary to provide the services you have signed up for — including account management, payment processing and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing carried out for Rajabaji's legitimate business interests, such as fraud prevention, platform security and service improvement — provided those interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending you promotional communications. You can withdraw consent at any time by contacting support.

5 Who We Share Your Data With

Rajabaji shares your personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose. We do not sell your data to any third party.

  • Payment processors: bKash, Nagad and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
  • Identity verification providers: Where identity verification is required, we may share identity data with specialist verification service providers. These providers are contractually bound to process data only for verification purposes.
  • Technology providers: Companies that provide hosting, analytics, security and other technical services necessary to operate the platform. These providers act as data processors under our instruction and are bound by data processing agreements.
  • Regulatory and law enforcement authorities: Where required by law, we may disclose personal data to government authorities, regulators or law enforcement agencies. We will only do so to the extent required and will notify you where legally permitted.
  • Professional advisers: Lawyers, auditors and other professional advisers where necessary for legal, compliance or business purposes, subject to confidentiality obligations.
All third parties with whom Rajabaji shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose.

6 Cookies and Tracking Technologies

Rajabaji uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. A cookie is a small text file placed on your device when you visit the platform.

We use the following categories of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience.
  • Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players encounter issues and how long sessions last. This data helps us improve the platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using the platform. Rajabaji does not use third-party advertising cookies or share cookie data with advertising networks.

7 Data Security

Rajabaji takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction or disclosure.

  • All data transmitted between your device and the Rajabaji platform is encrypted using TLS (Transport Layer Security).
  • Personal data stored on Rajabaji servers is encrypted at rest.
  • Access to personal data is restricted to authorised personnel who need it to perform their job functions.
  • All staff with access to personal data receive regular training on data protection and security practices.
  • Rajabaji conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • Payment data is handled exclusively by certified payment processors — Rajabaji does not store full mobile wallet credentials.
No system is completely immune to security risks. If you suspect that your Rajabaji account has been accessed without your authorisation, contact support immediately at [email protected].

8 Data Retention

Rajabaji retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account data: Retained for the duration of your account and for a period of five years after account closure, to meet legal and regulatory obligations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction, as required by anti-money laundering regulations.
  • Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
  • Support communications: Retained for two years from the date of the last communication, unless the communication relates to an ongoing dispute.
  • Technical and usage data: Retained for up to 13 months from collection, after which it is anonymised or deleted.

When data reaches the end of its retention period and no legal obligation requires continued storage, it is securely deleted or anonymised so that it can no longer be linked to you.

9 Your Privacy Rights

You have a number of rights in relation to the personal data Rajabaji holds about you. These rights can be exercised at any time by contacting support at [email protected]. We will respond to all valid requests within a reasonable timeframe.

Right of Access

Request a copy of all personal data Rajabaji holds about you, along with information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that we restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service.

Right to Object

Object to processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes.

Some rights are subject to exceptions — for example, we cannot delete transaction records that we are legally required to retain. Where an exception applies, we will explain this clearly in our response to your request.

10 Children's Privacy

Rajabaji is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.

If Rajabaji becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered an account on Rajabaji, please contact us at [email protected] so we can investigate and take appropriate action.

Age verification is a standard part of the Rajabaji registration and account review process. We take our responsibility to prevent underage gaming seriously and apply robust checks to identify and remove underage accounts.

11 Updates to This Policy

Rajabaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, Rajabaji will make reasonable efforts to notify registered players via email or through an in-platform notification before the changes take effect. However, we recommend checking this page periodically to stay informed of any updates.

Continued use of the Rajabaji platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure and data deletion where applicable.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way Rajabaji handles your personal data, please get in touch. Our support team is available around the clock and communicates in Bengali.

  • Email: [email protected]
  • Live Chat: Available through the platform after login
  • Support Hours: 24 hours a day, 7 days a week

For information about your rights under these terms, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.

RAJABAJI
Play with Confidence

Your Data Is Safe — Now Join Rajabaji and Start Playing

Register free in under two minutes. Deposit via bKash, Nagad or Rocket. Play certified fair games knowing your personal data is protected every step of the way.

Create Free Account Sign In