SAFE
PLAY
Player Wellbeing

Responsible Gaming at Rajabaji — Play Safe, Stay in Control

Gaming on Rajabaji should always feel like entertainment — never a burden. We've built real tools into the platform so you can set your own limits, take breaks whenever you need and get support if things ever feel off track.

24/7
Support Available
4
Player Protection Tools
18+
Age Requirement
0৳
Cost to Use All Tools
Player Protection First
Instant Limit Controls
Strict 18+ Enforcement
Bengali Support Team

Responsible Gaming Tools Available to Every Player

Every tool listed here is free, available immediately from your account settings and does not require you to contact support to activate. You are in control — always.

Instant Effect
Deposit Limits

Set a maximum amount you can deposit per day, per week or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing one is instant.

Instant Effect
Session Time Limits

Set a maximum session length. When your time is up, the platform will display a clear reminder and give you the option to end your session. You decide how long is long enough — we just keep track for you.

24h Cooling Period
Take a Break

Need a short pause? Use the Take a Break feature to suspend your account for 24 hours, 48 hours, one week or one month. During a break, you cannot log in, deposit or place wagers. The break cannot be cancelled early.

Cannot Be Reversed
Self-Exclusion

Self-exclusion removes your access to the Rajabaji platform for a minimum of six months or indefinitely. Once activated, self-exclusion cannot be reversed during the chosen period — not even by contacting support.

Always On
Reality Checks

Reality check notifications appear at intervals you choose — every 30, 60 or 90 minutes. Each notification shows how long you have been playing and how much you have wagered in the current session, so you always have an accurate picture.

Instant Effect
Loss Limits

Set a maximum amount you are comfortable losing per day, week or month. When you reach your loss limit, wagering is automatically paused for the rest of that period. This tool is one of the most effective ways to keep gaming within your budget.

Warning Signs That Gaming May Be Becoming a Problem

Problem gambling can develop gradually. Most people don't notice it happening until it has already affected their daily life. Rajabaji wants every player to be aware of the early warning signs so they can take action before things escalate.

If you recognise any of the signs listed here in yourself or someone you know, please use one of the responsible gaming tools available in your account settings or contact our support team directly at [email protected].

Recognising a problem early makes it significantly easier to address. There is no shame in asking for help — our support team handles these conversations with complete confidentiality.
1
Chasing Losses

Continuing to play in an attempt to win back money you have already lost, often increasing bet sizes to recover faster.

2
Spending Beyond Your Budget

Depositing more than you planned, borrowing money to fund gaming or using money set aside for essential expenses.

3
Difficulty Stopping

Finding it hard to log out even when you intended to stop, or feeling restless and irritable when you are not playing.

4
Hiding Your Gaming

Concealing how much time or money you spend on gaming from family members or friends, or feeling the need to lie about it.

5
Neglecting Responsibilities

Missing work, neglecting family obligations or skipping important commitments because of time spent gaming.

6
Gaming to Escape Problems

Using gaming as a way to cope with stress, anxiety, depression or other personal difficulties rather than as entertainment.

Quick Check — How Is Your Gaming Habit?

Answer these questions honestly. If you answer "yes" to three or more, we strongly recommend using one of Rajabaji's responsible gaming tools or speaking with our support team.

Do you find yourself thinking about gaming when you are doing other things? Frequent preoccupation with gaming is an early indicator worth paying attention to.
Have you ever deposited more than you originally planned in a single session? Unplanned spending is one of the most common signs that limits would be helpful.
Have you tried to cut back on gaming but found it difficult? Difficulty reducing play time suggests the Take a Break or Self-Exclusion tools may help.
Has gaming ever caused tension or arguments with people close to you? Impact on personal relationships is a significant warning sign that should not be ignored.
Have you ever borrowed money or sold something to fund your gaming? Financial strain caused by gaming is a serious indicator that professional support may be needed.
Do you feel anxious, irritable or low when you are unable to play? Emotional dependence on gaming is a key sign that a break or professional guidance would be beneficial.
If three or more of these apply to you, please contact our support team at [email protected] or activate the Self-Exclusion tool from your account settings. You can also visit the FAQ page for more guidance.

1 Our Commitment to Responsible Gaming

Rajabaji was built for players in Bangladesh who want a safe, fair and enjoyable gaming experience. Responsible gaming is not an afterthought for us — it is a core part of how the platform is designed and operated. Every feature, every tool and every policy described on this page reflects a genuine commitment to player wellbeing that goes beyond what is simply required of us.

We believe that the vast majority of players who choose Rajabaji do so for entertainment. They set a budget, they play within it and they enjoy the experience. Our responsible gaming programme exists to support those players in maintaining healthy habits, and to provide a clear path to help for the smaller number of players who may develop difficulties over time.

Responsible gaming at Rajabaji means three things in practice: giving players the tools to stay in control, being transparent about the risks associated with gaming, and making it easy to access support without stigma or delay. Every player on the platform has access to all responsible gaming tools at no cost, at any time, directly from their account settings.

2 Age Verification and Under-18 Protection

Rajabaji operates a strict 18+ policy. No person under the age of 18 is permitted to register an account, make a deposit or participate in any game on the platform. This is not just a policy statement — it is enforced through active age verification checks applied during registration and at various points during account use.

When you register with Rajabaji, you confirm that you are 18 years of age or older. Rajabaji reserves the right to request identity documents at any time to verify this. If a player is found to be under 18, their account will be closed immediately, all deposits will be returned and any winnings will be forfeited.

If you are a parent or guardian and you are concerned that a minor may have accessed the Rajabaji platform, please contact us immediately at [email protected]. We will investigate and take appropriate action as a priority.

If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to gaming platforms. Rajabaji cannot be held responsible for access that occurs through a registered adult's account.

3 How to Use Responsible Gaming Tools

All responsible gaming tools are accessible from the Account Settings section of your Rajabaji profile. You do not need to contact support to activate any of these tools — they are self-service and take effect as described below.

  • To set a deposit limit: Go to Account Settings, select Responsible Gaming, choose Deposit Limits and enter your preferred daily, weekly or monthly amount. The limit takes effect immediately.
  • To set a session time limit: Go to Account Settings, select Responsible Gaming, choose Session Limits and set your preferred maximum session length. You will receive a notification when your time is up.
  • To set a loss limit: Go to Account Settings, select Responsible Gaming, choose Loss Limits and enter the maximum amount you are comfortable losing in a given period.
  • To take a break: Go to Account Settings, select Responsible Gaming, choose Take a Break and select your preferred break duration. Your account will be suspended immediately for the chosen period.
  • To self-exclude: Go to Account Settings, select Responsible Gaming, choose Self-Exclusion and select your preferred exclusion period. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
If you experience any difficulty accessing or activating these tools, contact our support team at [email protected] and a team member will assist you immediately. Responsible gaming requests are treated as a priority.

4 Tips for Keeping Gaming Enjoyable

Most players who enjoy Rajabaji responsibly follow a few simple habits that keep gaming in its proper place — as entertainment, not a financial strategy or an emotional crutch. Here are the habits that make the biggest difference:

  • Decide on a budget before you start playing and stick to it. Only ever deposit money you can afford to lose without it affecting your daily life.
  • Set a time limit before each session and use the platform's session limit tool to enforce it automatically.
  • Never chase losses. If you have reached your loss limit for the day, log out and come back another time. Chasing losses almost always makes the situation worse.
  • Take regular breaks during sessions. Step away from the screen, get some water and give yourself a moment to reset.
  • Keep gaming separate from your emotional state. If you are stressed, upset or anxious, gaming is unlikely to help and may make things worse.
  • Talk openly with people you trust about your gaming habits. Transparency with family and friends is one of the most effective safeguards against problem gambling.
  • Review your transaction history regularly. Rajabaji provides a full record of all deposits, withdrawals and wagers in your account history — use it to stay informed about your actual spending.

5 Support and Contact

If you are concerned about your gaming habits or those of someone you know, Rajabaji's support team is available 24 hours a day, 7 days a week. Our team is trained to handle responsible gaming conversations with sensitivity and complete confidentiality.

You can reach us through the following channels:

  • Email: [email protected] — for non-urgent responsible gaming queries and self-exclusion requests.
  • Live Chat: Available through the platform after login — for immediate assistance with any responsible gaming tool.

When you contact us about a responsible gaming matter, please let the support agent know at the start of the conversation. This ensures your query is handled by a team member with specific responsible gaming training and is treated as a priority.

All responsible gaming conversations are treated with complete confidentiality. Information shared with our support team in the context of a responsible gaming query will not be used for any other purpose.
RAJABAJI

Ready to Play? Rajabaji Has Your Back Every Step of the Way

Register free, set your limits from day one and enjoy certified fair games knowing that Rajabaji's responsible gaming tools are always there when you need them.